Privacy Policy

1. Information We Collect

When you visit sundarbanhoney.com or make a purchase, we collect certain information about you, including:

• Personal Information: Name, email address, phone number, shipping address, and billing details provided during registration or checkout.
• Payment Information: Payment details are securely processed by Razorpay. We do not store your card or bank account numbers.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and device information.
• Cookies: We use cookies to enhance your browsing experience and for analytics purposes.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Communicate promotional offers, new products, and discounts (you can opt out at any time)
• Improve our website, products, and customer experience
• Prevent fraudulent transactions and ensure security

3. Data Protection

We implement industry-standard security measures to protect your data. All transactions are encrypted using SSL technology. Payment processing is handled securely by Razorpay, a PCI-DSS compliant payment gateway.

4. Third-Party Sharing

We do not sell your personal information. We share data only with trusted third-party services required to fulfill orders (shipping partners, payment processors) and comply with legal obligations.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights, contact us at care@sundarbanhoney.com.

6. Contact

For questions about this Privacy Policy, email us at care@sundarbanhoney.com or call us at +91 78649 69818.