Please read these terms carefully before using our website or purchasing our products.
Last updated: January 2024
By accessing and using the Sundarban Honey website (sundarbanhoney.com) and purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice. In case of unavailability, we will notify you and offer alternatives or a full refund.
All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to correct pricing errors, even after an order has been placed.
Your order is an offer to purchase products from us. We reserve the right to accept or decline any order for any reason. Order confirmation does not guarantee acceptance.
You may cancel your order within 2 hours of placement. After processing begins, cancellation may not be possible. Contact us immediately if you need to cancel an order.
We deliver across India to serviceable PIN codes. Delivery availability will be confirmed during checkout.
Standard delivery takes 5-7 business days. Delivery times may vary based on location and external factors beyond our control. We are not liable for delays caused by courier services or unforeseen circumstances.
Free shipping on orders above ₹499. Orders below ₹499 will incur a shipping charge of ₹50.
Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages after delivery confirmation.
Our return and refund policy is detailed on our Returns page. Key points include:
You are responsible for maintaining accurate and up-to-date information in your account and for all activities that occur under your account.
The website and its original content, features, and functionality are owned by Sundarban Honey and are protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of our content without express written permission.
The website is provided "as is" without warranties of any kind. We do not guarantee that the website will be error-free, uninterrupted, or free from viruses or other harmful components.
Our liability is limited to the maximum extent permitted by law. We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in West Bengal, India.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.
If you have any questions about these Terms of Service, please contact us:
Email: legal@sundarbanhoney.com
Phone: +91 98765 43210
Address: Sundarban Honey Collective, Village Gosaba, Sundarban Region, South 24 Parganas, West Bengal 743370, India
By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.